Privacy policy

1. Data Controller

Owner: Marta Palés Pi

Trademark: TotSabó
NIF/CIF: 40516147z
Address: Pompeu Fabra Street 22,  17100 La Bisbal d’Empordà, Girona, Spain
Email: info@totsabo.com
Website: totsabo.com

Responsible for the processing of personal data collected through this website.

2. Purpose of data processing

The personal data you provide us will be processed for the following purposes:

  • Manage the purchase and shipment of orders
  • Manage payments
  • Respond to inquiries or requests for information
  • Manage returns or incidents
  • Send commercial communications (if the user gives consent)
  • Comply with legal tax and accounting obligations

 

3. Legal basis for processing

The processing of data is based on:

  • Execution of a contract (purchase of products)
  • Consent of the interested party (newsletter or forms)
  • Compliance with legal obligations
  • Legitimate interest in business management

4. Types of data we collect

We may collect:

  • Name and surname
  • Postal address
  • Telephone
  • Email
  • Billing data
  • Payment information (managed by gateways secure)
  • IP address and browsing data (via cookies)

5. Data retention

The data will be retained:

  • While the commercial relationship exists
  • The time necessary to comply with legal obligations (tax: minimum 4-6 years)
  • Until the user requests its deletion (in the case of newsletters)

6. Recipients of the data

The data may be communicated to:

  • Payment platforms (Shopify Payments, PayPal, Stripe, etc.)
  • Transport companies
  • Tax and accounting advice
  • Technology providers (hosting, Shopify, etc.)

Data is not sold or transferred to third parties for commercial purposes.

If any provider is outside the EU, it will be guaranteed that it complies with appropriate data protection mechanisms (standard contractual clauses or equivalent agreements).

7. User rights

The user may exercise the following rights:

  • Access
  • Rectification
  • Deletion
  • Limitation of processing
  • Opposition
  • Data portability

To exercise them, you can send an email to:
info@totsabo.com

You can also file a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Security measures

TotSabó applies appropriate technical and organizational measures to guarantee the security and confidentiality of personal data.

9. Commercial communications

Commercial communications will only be sent if the user has checked the explicit consent box.

The user may unsubscribe at any time using the link included in each communication.

10. Cookie policy

This website uses its own and third-party cookies to improve the browsing experience. You can consult the detailed information in our Cookie Policy.